Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping and delivery.
Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.
- Please allow additional processing time during peak seasons or sales events.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 7–20 business days (varies by destination)
Note: Delivery times are estimates and may be affected by factors outside our control, such as carrier delays or customs processing.
Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- Please allow up to 48 hours for tracking information to update.
International Shipping
- We ship worldwide.
- Customers are responsible for any customs duties, taxes, or import fees that may apply.
- Delivery times may vary depending on your country’s customs process.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or APO/FPO addresses (if applicable—edit as needed).
- Some products may have shipping restrictions depending on the destination.
Delayed or Lost Packages
- If your order is delayed beyond the estimated delivery time, please contact us at [].
- We are not responsible for lost or stolen packages confirmed as delivered to the address provided. Please ensure your shipping information is accurate.
Incorrect Shipping Information
- If you provide an incorrect address, please contact us immediately.
- We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: [ruhistouch@gmail.com]
Business Hours: [24/7]
This shipping policy is subject to change without notice.