Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping and delivery.


Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.
  • Please allow additional processing time during peak seasons or sales events.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days
  • International Shipping: 7–20 business days (varies by destination)

Note: Delivery times are estimates and may be affected by factors outside our control, such as carrier delays or customs processing.


Shipment Confirmation & Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • Please allow up to 48 hours for tracking information to update.

International Shipping

  • We ship worldwide.
  • Customers are responsible for any customs duties, taxes, or import fees that may apply.
  • Delivery times may vary depending on your country’s customs process.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses (if applicable—edit as needed).
  • Some products may have shipping restrictions depending on the destination.

Delayed or Lost Packages

  • If your order is delayed beyond the estimated delivery time, please contact us at [].
  • We are not responsible for lost or stolen packages confirmed as delivered to the address provided. Please ensure your shipping information is accurate.

Incorrect Shipping Information

  • If you provide an incorrect address, please contact us immediately.
  • We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact us at:
Email: [ruhistouch@gmail.com]
Business Hours: [24/7]


This shipping policy is subject to change without notice.